
L. Renee Smith
April 5, 2024 · 4 min read
Email remains one of the most cost-effective channels in nonprofit fundraising—but inbox competition is fiercer than ever. If your open rates are declining and your click-through rates are flat, it's time to expand your approach.
Most nonprofits drive traffic to donation pages that weren't designed to convert. Simplify the form. Remove unnecessary fields. Add a compelling impact statement at the top. Test suggested giving amounts. These small changes can have an outsized impact.
Display a live count of donors, a scrolling ticker of recent gifts, or a short testimonial from a donor. Social proof reduces hesitation and builds confidence that others are participating too.
More than 60% of nonprofit website traffic is now mobile. If your donation form isn't optimized for mobile giving—fast-loading, thumb-friendly, with Apple Pay or Google Pay options—you're losing gifts. Test your form on your phone right now.
Text-to-give platforms have matured significantly and work well for events, year-end campaigns, and peer-to-peer fundraising. If you haven't explored this channel, now is a good time to start.
More emails isn't always the answer. A smarter digital giving experience often is.

About L. Renee Smith
Renee is a fundraising strategist, communications expert, and nonprofit leader with 30+ years of experience helping organizations raise more, do more, and change more lives.